1 CONTRACT
For all trips your contract is with Ocean Addicts Ltd, Trading As Wickedtrips, 49 The Kingsway, Swansea, West Glamorgan, SA1 5HG. A binding contract is only entered into after we have received a signed contract or a deposit payment, and we have issued a written confirmation invoice via email or letter. By making the booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details we have confirmed and inform us immediately of any errors.

2 PAYMENT FOR YOUR EXPERIENCE
In order to make a booking, a deposit is required. The deposit is variable and will be confirmed at time of booking. The balance is due 10 weeks from departure. If the booking is less than 10 weeks before departure, the full amount is due on booking. If any balance remains unpaid, travel documentation will not be issued and we reserve the right to treat your booking as cancelled and apply the cancellation charges as set out below. Payment must be in the currency of the invoice and you will be responsible for any bank charges. Payment for your holiday is by cheque, cash or bank transfer.

3 INSURANCE
We believe it is essential that you take out a comprehensive insurance policy to cover you during your travel, and acceptance of your booking is conditional on adequate insurance.

4 PASSPORTS, VISA'S AND HEALTH REQUIREMENTS
It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure. Wickedtrips regret that they cannot accept liability if any client is refused entry onto any transport or into any country due to failure on their part to carry correct documentation.

5 INFORMATION
Whilst we make every effort to ensure that the information on our website is as accurate and not misleading, it is published many months before your holiday takes place and may be subject to change. We reserve the right to make changes to the website and any information it contains at any time. You will be informed of any material changes prior to your booking.

6 AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT
We will do our best to assist you in altering your arrangements after booking, but cannot guarantee that this will be possible. You will be responsible for any charges and costs as a result of such amendment and we reserve the right to charge an additional £50 administration fee plus any applicable charges levied by our suppliers.

We reserve the right to treat any amendment less than 8 weeks prior to the date of departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you have the right to request the transfer of your booking to a person who fulfils any of the conditions that may apply to the holiday, subject to our prior approval. Such person will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £70 for such a transfer in addition to any applicable charges levied by out suppliers.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and is effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges

No. of calendar days notice of cancellation prior to date of departure	Charge as a percentage of your total holiday price excluding VAT
Up to 70 days	20 %
69 - 43 days	30%
42 - 28 days	45%
27 -14 days	60%
Less than 14 days	100%

7 AMENDMENT AND CANCELLATION BY WICKEDTRIPS

(A) AMENDMENTbr /> It is occasionally necessary for us to make changes to advertised products and services as described in Clause 5. In exceptional circumstances we may have to modify your holiday after booking. If the change is minor we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination, or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements; (ii) arranging an alternative holiday with us; or (iii) cancelling your holiday. Regardless of the option you choose we will pay you compensation, unless the change has been caused by Force Majeure or low bookings, as defined below:

No. of calendar days notice prior to date of departure	Compensation per Passenger
More than 70 days	Nil
69 - 43 days	£10
42 - 28 days	£20
27 -14 days	£40
Less than 14 days	£50

(B) CHANGES DURING THE HOLIDAY
If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION
Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard together with a price refund if appropriate, or will give you a full and prompt refund.

(D) FORCE MAJEURE
Compensation will not be payable in any cases where an amendment, change or cancellation is due to an unusual or unforeseeable event or circumstance beyond our reasonable control ('Force Majeure'). These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, acts of god, closure of airports, changes of schedules or operational decisions of transport providers.

(E) TRAVEL DELAYS
We have based our holidays on the services of major international airlines and whilst these airlines are rarely subject to lengthy delays, there are occasions regrettably when delays do occur. Unfortunately we cannot accept responsibility for such events and do not provide for arrangements for meals, overnight accommodation or any other cost resulting from delay.

8 PRICES
All prices advertised or quoted are for guidance only and may be subject to fluctuation until the booking is concluded. Upon booking any increase in price will be limited to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. In the event that a surcharge increases the cost of your holiday by 10% or more, you may cancel and receive a full refund (excluding insurance premiums). We will, in any event, absorb the first 2% of any increase, and no surcharges will be made within 30 days of departure. As we have a diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

9 OUR RESPONSIBILITIES TO YOU
We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards. Please remember that the appropriate standards will be those prevalent in your destination. We undertake the following responsibilities in connection with your holiday: (a) To pay reasonable compensation (subject to (c) below) if the product or service supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint; (b) We accept no liability to you for (i) any circumstance where you or any member of your group is at fault, (ii) if the circumstance giving rise to the claim is the fault of someone else not connected with providing the services which form part of our holiday contract with you, (iii) if circumstance giving rise to the claim is due to any unusual or unexpected circumstances beyond our reasonable control which could not have been avoided, or (iv) if the circumstance giving rise to the claim is due to any event which we or the supplier of any service could not anticipate, expect or reasonably prevent; and, (c) any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

10 YOUR RESPONSIBILITIES TO US
By accepting these terms and conditions, you undertake the following responsibilities in connection with your holiday: (a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. Any unresolved complaints must be provided to us in writing within 30 days of your return. (b) It is your responsibility to ensure that all necessary passport (with 6 months validity from the return date of travel), visa, vaccination and other health documents are in order. (c) It is your responsibility to arrange suitable personal travel insurance cover.

11 SPECIAL REQUESTS
Whilst we will endeavour to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a 'goodwill' basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

12 EXCURSIONS AND ACTIVITIES
We are only responsible for excursions and activities sold by us and which form part of your holiday contact.

13 EVENT TICKETS
Cancellation or curtailment of a major sporting fixture is an unusual occurrence and we accept no responsibility to refund or compensate for changes to an event for reasons beyond our control. Every effort will be made to offer alternative arrangements and in the unlikely event of a cancellation any refund obtained will be passed on to the Customer.

14 JURISDICTION
This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales .

15 DOCUMENTATION
Your tickets, hotel vouchers and information regarding your experience will be sent to you approximately 2 weeks prior to departure.

16 REGISTERED OFFICE
Ocean Addicts Ltd, T/A Wickedtrips, 49 The Kingsway, Swansea , West Glamorgan , SA1 5HG

This document was last revised on 24 th May 2008.